Menu of Services:
Fee Structure - Customizable services available as well.
- Available for revenue questions or rate changes via text 24 hours a day 7 days a week. - Including Weekends and Evenings.
Pricing: - We will send your invoices and offer online payment for ACH and Credit Cards, Apple Pay and Google Pay
(If you have a different current RM agreement present it to me and I will make sure to beat their price).
- Full Service: Price per month (Specific responsibilities listed below)
- 1 - 120 rooms $950
- 121 - 200 rooms - $1150
- 201+ rooms $1350
- Light Service - Review hotel and send report - Mon, Wed, Fri- Meetings up to 2 times per month, No RFP or Group Assistance included (see add-ons)
- 1 - 120 rooms $600
- 121 - 200 rooms - $750
- 201+ rooms $900
- Deep Dive Consultation – $350
- One-time deep dive consultation with report for strategy recommendations (Access to their systems required for complete review)
- If contract for monthly services will credit $300 back through $50 per month credit.
- Discounts Available:
- Ask about discounts for paying quarterly or more.
- Ask about Multi-property Discounts.
· No Increases in price for 24 months. 3% increase every 24 months thereafter
Add-Ons: In between Sales Managers and need some assistance?
- Corporate RFPs: $100 for Corporate RFPS/ one system only, i.e. Cvent - $100 per month add on for Lighter Service (included in full service program).
- Corporate RFPs Via Cvent or other branded system, Hotelplanner and Hotel Engine Only - $250.00
- Responding to all incoming sales leads: Starting at $400 - per month - Responding to all sales leads, Hotel Engine, Hotel Planner, Group Request, Crew or local business, will negotiate on your behalf. Includes forwarding to me all incoming sales leads (this is not outside sales) Hotel team always has final approval on business but I will negotiate on your behalf and facilitate the contract and handle all correspondance.
- Fee may be renegotiated depending on the volume of inquiries
Negotiable Ad Hoc Options, including but not limited too:
- Outside sales - i.e. cold calling, cultivating business
- Responding to reviews - Google, Trip Advisor, OTAs
- Social Media Marketing - Facebook/Instagram posts,
Responsibilities: - In all services we are available via text or cell/email 24/7 as needed especially weekends and evenings.
- Full service - Receive daily report and available to meet weekly. Not mandatory.
- Light service - Receive 2 to 3 reports per week and available to meet every other week. Not Mandatory.
*Meeting is not mandatory, however when newly working together performance will improve if we communicate and meet at least every other week.
Full Service Daily /Light Service 3 days per week - Responsibilities include but not limited too:
- Upon onboarding receive a deep dive report. Afterwards, Deep Dive audit annually.
- Review RMS Recommendations and Business Intelligence or PMS tools for pick up from previous day, any dates of high demand, rate changes in the market and identify any dates requiring rate or restriction changes by day or room type, and any adjustments needed to discount allocations, etc.
- Audit for any for any alerts inhibiting bookings or system flow in any way.
- Review any group blocks to ensure we are not holding rooms.
- Review due RFPs and assist in answering for Full Service
- Review competitive rate report for comp set rates and changes.
- Make any communicate in daily report any necessary adjustments to pricing / rate levels / room types etc.
- Send report to property 5 days per week, Hotel can choose, i.e. Monday thru Friday or Tuesday thru Saturday
- Weekly Revenue Meeting and/or report submitted on meeting day to include:
- STAR Report and Forward STAR review
- Pacing Reports, 7 days, 12 months review
- Marketing Statistics Review
- Competitive Rate Shopping
- RMS, CRS System, PMS
- Review Restrictions, Discount allocations and restrictions, overall pricing & room type specific rates
- Audit to ensure that any alerts are successfully addressed such as:
- Parity, Dark on OTA's, Pricing Concerns based on history or 3rd and 4th guest, Missing Allocations, Missing Rack Rates · RFP's Due
- Expiring Products (i.e. Early Check In)
- Incorrect closures or minimum LOS etc. i.e. Closed in CRS but not sold out
- Rate Mapping and inactive rooms, incorrect restrictions on rate codes
- Sales Review –Make sure group rooms are being dropped
- Recommend pricing for groups and corporate accounts
- Prepare displacement analysis when needed
Monthly Responsibilities:
- Review pricing and availability for 18 months in the future.
- Update and maintain a 90-day manual demand forecast if requested.
- As need ad hoc requests such as: prepare annual forecasts or projections you may need for the banks or ownership.
Online payment through CC and Apple/Google Pay and ACH Available.